Terms & Conditions

 

ORDERING INFORMATION

  • By ordering any of our products, you agree to be bound by these terms & conditions.
  • All personal information you provide us with or that we obtain will be handled by Scarlett Cohen French Jewellery. 
  • If you would prefer to pay by cheque, bank transfer or card machine simply email scarlettfrenchjewellery@gmail.com or telephone Scarlett on 07966771664.
  • The price applicable is that set at the date on which you place your order.
  • Shipping costs and payment fees are recognised before confirming the purchase.
  • Card information is transmitted over secure SSL encryption and is not stored.

 

WEBSITE CONTENT

We aim for photographs, descriptions, sizes and colours are as accurate as possible however Scarlett’s jewellery is handmade and due to the unique nature of the products; no two items are exactly the same.  Each piece is subject to very minor fluctuations in size, shape, colour and appearance. Please refer to individual product dimensions provided for the actual size of each item.

The content of this website is copyright ©Scarlett Cohen French Jewellery. This includes text, images or graphics. All designs featured on this site are the property of Scarlett Cohen French.

 

RING SIZING


Please ensure you provide the correct ring size when you place an order. Some of Scarlett's rings cannot be re-sized, so its best for all if you get it right first time. The most accurate fitting can be offered by your local jeweller, They can provide a size by measuring your finger, or another ring that you are certain is the correct size. You can also email Scarlett with your postal address to request a plastic ring gauge with which you can measure your own size at a very small charge.
 


PACKAGING

After ordering, your piece will be beautifully packaged using Scarlett Cohen French’s unique boxes.  

 

PERSONAL INFORMATION

All personal information you provide us with or that we obtain will be handled by Scarlett Cohen French Jewellery as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you and to occasionally provide you with offers and information on our catalog. The information you provide is only available to Scarlett Cohen French Jewellery and will not be shared with other third parties.
 

COMMISSIONS

If you have seen a anything on Scarlett’s website that you would like personalised, shortened, lengthened or changed in any way please get in contact via email and she will be happy to meet your requirements. On bespoke pieces Scarlett requires a 50% non-refundable deposit to secure your special commission. Once an order has been started by Scarlett, the order cannot be cancelled. Upon completion of the order the remaining 50% must be paid before the commission can be collected or posted to you.



PAYMENT

All products remain property of Scarlett Cohen French Jewellery until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognised before confirming the purchase. 

All transfers conducted through Scarlett Cohen French Jewellery are handled and transacted through third party dedicated gateways, unless requested otherwise, to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption.